Refund policy

Refunds

We know your dog is going to love our food! All sales are final, but we want to make sure you're satisfied and may make exceptions on a case-by-case basis. If you are not happy with your order, please contact us at woof@goodboy.food within 14 days of receiving it. Please be sure to include:

• Name
• Order number
• Phone number
• Explanation of the issue

We're committed to making things right but as a small business with a perishable product, we're generally unable to issue refunds.

Order Cancellations

If you need to cancel your order, please email us at woof@goodboy.food with your name and order number within 24 hours of placing your order.